Last Updated: 26/10/2020 

Despite significant challenges in this current climate, we are pleased to say that we are dispatching your orders faster than ever. We have been working extended hours and extra days to ensure all orders are dispatched in their agreed time frame. At this time, we are reliant on our delivery partners that are also working around the clock to prevent delays and disruptions to their services amid the global crisis that we are all facing together.

As standard, all orders are dispatched via a free, standard delivery service with Royal Mail, Parcelforce or DPD and we are pleased to be offering express delivery options once again. Whilst we are currently not aware of any major disruptions, it is still possible for this to change at any time. Due to the volume of parcels our partners receive each and every day, there can unfortunately still be delays. We ask that you stay patient whilst we work through this crisis with you. We fully appreciate your patience during this extremely difficult time.

If you have any further questions or queries, please submit a support case via our website using the link below. At this time, we expect to respond to your query within 24-48 hours.

If your query is urgent, please phone a member of our team on 0330 055 2502

Thank you.

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